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☆ People are back in the office in a big way, says SL Green Realty CEO Marc Holliday
▼ + stars: | 2024-04-19 | by ( ) www.cnbc.com time to read: 1 min

Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailPeople are back in the office in a big way, says SL Green Realty CEO Marc HollidaySL Green Realty chairman and CEO Marc Holliday joins 'Squawk Box' to discuss the state of the commercial real estate market, impact of employees returning to office, office space demand, impact of elevated interest rates, and more.

Persons: Marc Holliday Organizations: Green Realty

When they acquired All-Star right-hander Corbin Burnes on Thursday night, the Orioles sent a message to their own fans — not to mention the rest of baseball — by making it clear they weren't resting on their laurels after such a successful 2023. Corbin Burnes is exactly what we needed,” Elias said Friday. And the trade for Burnes is an example of what they can acquire with path No. Baltimore sent a pair of 25-year-olds — infielder Joey Ortiz and left-hander DL Hall — to the Brewers for Burnes. Once they did that, I think we have the firepower in our farm system to make these trades.”___

Persons: Mike Elias, Corbin Burnes, —, Grayson Rodriguez, Kyle Bradish, ” Elias, “, ” Burnes, Cy Young, “ I've, Adley Rutschman, Gunnar Henderson, Jackson Holliday, Joey Ortiz, Ortiz, Holliday, Henderson, Burnes, we'll, Rodriguez, Bradish Organizations: Baltimore Orioles, AL, Orioles, NL Central, American League, Baltimore, Brewers, Burnes, Triple, Milwaukee, ” Locations: Baltimore, Milwaukee

NEW YORK (AP) — Adrián Beltré, Todd Helton and Joe Mauer were elected to baseball's Hall of Fame on Tuesday while Billy Wagner and Gary Sheffield fell short. Beltré was picked on 366 of 385 ballots from the Baseball Writers' Association of America in his first ballot appearance for 95.1%. Helton received 307 votes for 79.7% in his sixth appearance, 18 more than the needed 289 for 75% after falling 11 votes short last year. Mauer got 293 votes for 76.1% and like Beltré was elected on his first try. Mauer was a six-time All-Star, three-time Gold Glove winner and the 2009 AL MVP during 15 seasons with Minnesota.

Persons: Beltré, Todd Helton, Joe Mauer, Billy Wagner, Gary Sheffield, Helton, Mauer, Wagner, Ichiro Suzuki, Jim Leyland, Brooks Robinson’s, Alex Rodriguez, Manny Ramírez, Rodriguez, Chase Utley, David Wright, José Bautista, Bartolo Colon, Matt Holliday, Adrián González, Victor Martinez, Brandon Phillips, José Reyes, James Shields, ___ Organizations: baseball's Hall of Fame, Baseball Writers ' Association of America, Hall . Sheffield, Los Angeles Dodgers, Colorado, Coors Field, Minnesota, Voters Locations: Cooperstown, Hall, Seattle, Boston, Texas, Mauer, Minnesota

NASHVILLE, Tenn. (AP) — Jim Leyland left his living room in Thornburg, Pennsylvania, and had gone upstairs to lie down, convinced the call to Cooperstown wasn't coming. Hall chairman Jane Forbes Clark was on the line and Leyland had been voted in, two weeks shy of his 79th birthday. Leyland coached in the Tigers minor league system, then started managing with Bristol of the Appalachian Rookie League in 1971. The Pirates sank from there following the departures of Bonds and ace pitcher Doug Drabek as free agents, and Leyland left after Pittsburgh’s fourth straight losing season in 1996. But the Marlins sold off veterans and tumbled to 54-108 in 1998, and Leyland left for the Rockies.

Persons: Jim Leyland, “, ”, Pat, Jane Forbes Clark, ” Leyland, Leyland, Joe McCarthy, Clark Griffith, Barry Bonds, Gary Sheffield, Larry Walker, Miguel Cabrera, Justin Verlander, Max Scherzer, they're, Lou Piniella, Bill White, Cito Gaston, Davey Johnson, Joe West, Ed Montague, Hank Peters, Adrián Beltré, Joe Mauer, Chase Utley, David Wright, José Bautista, Matt Holliday, Holdovers, Todd Helton, Billy Wagner, Tony La Russa’s, Jim Who, I'm, Francisco Cabrera’s, Doug Drabek, ″ Leyland, Alan Trammell, Louis Organizations: Cooperstown, Leyland, Florida Marlins, Baseball Writers ’ Association of America, Jan, Tigers, Bristol, Appalachian Rookie League, Chicago White Sox, Pirates, Pittsburgh Press, Pittsburgh, Atlanta, The Pirates, Marlins, White Sox, Red Sox, Angels . Florida, Rockies, St, Louis Cardinals, American League Locations: Tenn, Thornburg , Pennsylvania, Pittsburgh , Florida , Colorado, Detroit, Toledo , Ohio, Perrysburg, San Francisco, Cooperstown

COOPERSTOWN, N.Y. (AP) — Adrián Beltré, Joe Mauer, Chase Utley, David Wright, José Bautista and Matt Holliday are among 12 new candidates on the Hall of Fame ballot released Monday. Bartolo Colon, Adrián González, Victor Martinez, Brandon Phillips, José Reyes and James Shields also are making their first appearances on the ballot. Political Cartoons View All 1260 ImagesSheffield will be making his 10th and final BBWAA ballot appearance. Utley was a six-time All-Star second baseman who hit .275 with 259 homers and 1,025 RBIs for Philadelphia (2003-15) and the Dodgers (2015-19). He hit .299 with 316 homers and 1,220 RBIs for Colorado (2004-08, 2018), Oakland (2009), St. Louis (2009-16) and the New York Yankees (2017).

Persons: Beltré, Joe Mauer, Chase Utley, David Wright, José Bautista, Matt Holliday, Todd Helton, Billy Wagner, Bartolo Colon, Adrián González, Victor Martinez, Brandon Phillips, José Reyes, James Shields, Scott Rolen, Helton, Wagner, Alex Rodríguez, Manny Ramírez, Andruw Jones, Gary Sheffield, Carlos Beltrán, Omar Vizquel, Andy Pettitte, Bobby Abreu, Jimmy Rollins, Mark Buehrle, Francisco Rodríguez, Torii Hunter, Brooks Robinson's, Utley, Reggie Jackson, George Springer, Wright, Bautista, Holliday, Louis, Jim Leyland, Lou Piniella, Cito Gaston, Davey Johnson, Joe West, Ed Montague, Bill White, Hank Peters, ___ Organizations: of Fame, Baseball Writers ’ Association of America, Sheffield, Los Angeles Dodgers, Philadelphia, Dodgers, New York Mets, Baltimore, Kansas City, Mets, Colorado, New York Yankees, National League Locations: COOPERSTOWN, N.Y, Seattle, Boston, Texas, Minnesota, Tampa Bay, Kansas, Pittsburgh, Toronto, Atlanta, Philadelphia, Oakland, St

Qatar has become a key negotiator for the release of hostages held by Hamas. In recent years, the tiny Emirate has led mediation efforts in Afghanistan, Iran and Ukraine. WSJ’s Shelby Holliday explains how Qatar became a diplomatic power broker. Photo illustration: Marina CostaIsrael and Hamas are closing in on an internationally brokered deal to pause fighting and free some of the roughly 240 hostages taken by the militant group, officials close to the talks said, amid heightened scrutiny of the civilian toll of Israel’s invasion of Gaza. The hostage talks—brokered by Egypt, Qatar, and the U.S.—have moved in fits and starts for weeks and could break down again.

Persons: WSJ’s Shelby Holliday, Marina, Marina Costa Israel, — Organizations: Marina Costa, U.S Locations: Qatar, Afghanistan, Iran, Ukraine, Gaza, Egypt

☆ The Stealthy Sailboat-Submarine Drone the U.S. Navy Is Using Near Iran
▼ + stars: | 2023-11-14 | by ( ) www.wsj.com time to read: 1 min

The Stealthy Sailboat-Submarine Drone the U.S. Navy Is Using Near IranAs the U.S. races to counter adversaries like Iran and China with drones, Ocean Aero is ramping up production of the Triton, an autonomous sailboat-turned-submarine that can carry weapons and other payloads. WSJ’s Shelby Holliday got a closer look. Photo illustration: Jamie Leventhal

Persons: Shelby Holliday, Jamie Leventhal Organizations: U.S . Navy, Triton Locations: Iran, U.S, China

☆ How Chinese Aggression Has Pushed the Philippines Closer to the U.S.
▼ + stars: | 2023-10-26 | by ( Wall Street Journal | ) www.wsj.com time to read: 1 min

How Chinese Aggression Has Pushed the Philippines Closer to the U.S. Located near Taiwan and the South China Sea, the Philippines has found itself at the center of a global effort to counter China. WSJ’s Shelby Holliday traveled there to learn about the nation’s strategic importance and its growing ties with the U.S. Photo: David Fang

Persons: WSJ’s Shelby Holliday, David Fang Organizations: U.S Locations: Philippines, Taiwan, South China, China

☆ China, a U.S. Ally and the Fight Over an Old Rusty Ship
▼ + stars: | 2023-10-25 | by ( Niharika Mandhana | ) www.wsj.com time to read: 1 min

Located near Taiwan and the South China Sea, the Philippines has found itself at the center of a global effort to counter China. WSJ’s Shelby Holliday traveled there to learn about the nation’s strategic importance and its growing ties with the U.S. Photo: David FangSINGAPORE—A dispute between China and the Philippines, a U.S. ally, is rapidly escalating over an unusual military outpost: a World War-II era ship that is leaky, riddled with holes, covered in rust and sitting atop a reef in the South China Sea. The decrepit ship, the BRP Sierra Madre, and the small detachment of marines aboard are defending the Philippines’ claim to Second Thomas Shoal, located about 100 miles off its west coast. The country grounded the ship on the reef 2½ decades ago to stave off China’s expanding control over the South China Sea.

Persons: WSJ’s Shelby Holliday, David Fang SINGAPORE, Thomas Organizations: U.S, BRP, BRP Sierra Madre Locations: Taiwan, South China, Philippines, China, U.S, BRP Sierra

☆ ‘MeToo’ for mothers: Australian inquiry hears troubling accounts of birth trauma
▼ + stars: | 2023-09-08 | by ( Hilary Whiteman | ) edition.cnn.com time to read: +11 min

NSWParliament/YouTubeWhat is birth trauma? Amy Dawes founded the Australasian Birth Trauma Association (ABTA) after sustaining life-altering injuries during the forceps delivery of her first child in 2015. Amy Dawes, founder of the Australasian Birth Trauma Association, with her two children ages 9 and 6. In fact, we are breaking mothers.”Fiona Reid, a clinical midwife with decades of experience, said birth trauma was not only affecting others but also midwives. Reid said birth trauma will never be eliminated – “it’s an impossible request.”But she said attention should focus on eliminating preventable birth trauma and raising standards so the measure of success isn’t merely survival.

Persons: Naomi Bowden, Stella’s stillbirth, ”, ‘, Bowden, ” Hannah Dahlen, Dahlen, ” Dahlen, Dr Hannan Dahlen, “, ” “, Jared Watts, Carly Griffin, New South Wales Carly Griffin, I’m, ’ ”, Jessica Holliday, New South Wales Jessica Holliday, ” Holliday, ” Amanda Macaulay's, Amanda Macaulay, she’d, Emma Hurst, Amy Dawes, there’s, ” Dawes, Fiona Reid, –, Reid, ” Reid, ” Fiona Reid, “ I’ve, they’re, I’ve, isn’t Organizations: Australia CNN, “, Western Sydney University, Royal Australian, New Zealand College of Obstetricians, OB, BMI, CNN, NSW, Trauma, Organization for Economic Co, Development, World Health Organization, WHO, Australian Locations: Brisbane, Australia, Australian, New South Wales, Americas, Europe, Asia, NSW

☆ Photo Essay: A Historic Dallas Neighborhood Grapples With Gentrification
▼ + stars: | 2023-08-24 | by ( Azul Sordo | ) www.usnews.com time to read: +19 min

Raul Gutiérrez Alvarado (left) and his nephew, William Domínguez Gutierrez, pose for a portrait outside of their Oak Cliff home. At the time, the local media narrative was one of positive change for the neighborhood, Valderas says. (Azul Sordo for USN&WR)Before the BarrioOak Cliff was once a majority-white, working class neighborhood, annexed by Dallas in 1903. South Oak Cliff, which is largely Black and Hispanic, has a long record of neglect, well documented by Texas Monthly . This is the only photo she has of herself, which adorns the living room of her South Oak Cliff home.

Persons: Cliff, Seattle –, Ferguson, Raul Gutiérrez Alvarado, William Domínguez Gutierrez, Oak Cliff, Gutierrez, Manuel Sordo, Giovanni Valderas, Valderas, “, Ezekiel Garcia, Brianna Hinguanzo, Jose Melendez, Diana Melendez, ”, . Sandoval, Sandoval, Strausz, ” Sandoval, Tereso Ortiz, they’ve, They’ve, ” Ortiz, Claudia Rangel, Damien Olguin, Rangel, Pearlina Bates, she’s, Bates, ” Bates, ‘ Let's, Todd Williams, Sam Moss, Moss, Cliff Valderas, –, ” Valderas, Chad West, Gloria McCoy, Joann, McCoy, SaCarol Ford, Shaun Montgomery, She’s, Charles Strain, Noah Penn, ” Montgomery, Robert L, Thornton, ” Kathryn Holliday, that's, Tomorrow Bates, it’s, ‘, ” Pearlina Bates Organizations: DALLAS, U.S ., U.S . As Texas, USN, Dallas Morning News, National Community Reinvestment Coalition, Dallas, San, Texas Woman’s University, Oak Cliff, cleats, Bishop Arts, Institute, Ku Klux Klan, D Magazine, “, Penn State University, Bishop Arts District, Casa, Blacks, New York City, Texas Woman's University, Dallas County, City Council, Chad, Greater El Bethel Missionary Baptist Church, Tenth, Historic, Tenth Street Residential Association, Greater El Bethel Church, Ninth Ward School, Ku Klux, Dallas Observer, American Institute of Architects, University of Illinois, Tenth Street, Greater El Bethel Baptist Missionary Church, Sunday, Texas Monthly, Cliff Locations: Dallas, U.S, U.S . As, Seattle, Lawndale, Chicago, Missouri, Dover , New Jersey, Michocán, Mexico, Oak, San Francisco, Denver, Boston, North Oak, Jefferson, “ Texas, Black, “ Barrio America, American City, South Dallas, Oak Cliff, ”, Casa Guanajuato, Dallas from Louisiana, –, Kiest Park, Texas, Melba, Greater El Bethel, Van Buren

☆ What really is plus-size fashion? Experts weigh in on the term’s meaning
▼ + stars: | 2023-08-08 | by ( Kristen Rogers | ) edition.cnn.com time to read: +11 min

But what’s really considered a plus-size body or garment? Mike Coppola/Getty ImagesThough there are no universal criteria for plus-size clothing, the general perception of what constitutes plus-size has changed over time. Sixty-seven percent of US women are considered plus-size, Downing Peters said. The dearth of plus-size clothing adds to a stigma that makes people with bigger bodies feel marginalized, she added. Other stores have meanwhile stopped separating standard and plus-size clothing into different departments, which may help eliminate stigma, Keist said.

Persons: Ashley Graham, Paloma Elsesser, Precious Lee, Tess Holliday, what’s, ”, Lauren Downing Peters, Mike Coppola, “, Marilyn Monroe, ’ ”, Carmen Keist, —, Downing Peters, Monroe wouldn’t, ” Downing Peters, it’s, Emma McClendon, Keist, Jeff Greenberg, ” Keist, ” “, Tim Wimborne, Mina White, White, Jacopo Raule, we’ve, lionizing, ’, Fang, Lane Bryant, Christian Siriano, Michael Kors, I‘d Organizations: CNN, Columbia College Chicago, New York, Bradley University in, Bettmann, Getty, St, John’s University, El, Fashion Group, Reuters, Vogue, Brands, Universal, Dia, Co Locations: Bradley University in Illinois, Korea, United States, United Kingdom, British, New York, El Corte, Spain, Sydney, Florence, inclusivity, Meijer

☆ Judy Holliday’s Old Home in the Village Deserved a Renovation
▼ + stars: | 2023-08-08 | by ( Tim Mckeough | ) www.nytimes.com time to read: 1 min

In the beginning, Jarrah Al-Buainain wasn’t interested in renovating. When his work as a lawyer brought him to New York from Berkeley, Calif., in 2019, he just wanted to enjoy all that the city had to offer. “I wanted something that was more or less turnkey, and just done,” said Mr. Al-Buainain, 35. At the same time, he added, “I didn’t want a glass box or a very modern building — I wanted character.”Finding those two qualities in the same place turned out to be more difficult than he anticipated. So when he visited a two-bedroom co-op in an 1839 building in the West Village, his desire for character won out.

Persons: Jarrah, Buainain wasn’t, “, ” Locations: New York, Berkeley, Calif, West

Despite falling poll numbers and critical news coverage, Mayor Eric Adams clearly has the continued monetary support of two influential spheres of influence: real estate leaders and the donor class from New York City and beyond. Mr. Adams has raised $1.3 million since January for his 2025 re-election effort in the latest reporting period, drawing maximum $2,100 donations from real estate magnates like Marc Holliday, the chief executive of SL Green, the city’s largest commercial landlord, and its founder, Steve Green; and Alexander and Helena Durst, members of The Durst Organization real estate dynasty, according to new filings with the city’s Campaign Finance Board. About $550,000 came from donors outside New York City who live in the suburbs, Florida and other states — a continuation of a pattern displayed early in his tenure, when he held fund-raisers in Beverly Hills and Chicago in his first months in office. As mayor, Mr. Adams has often taken positions that benefit the real estate industry, including being supportive of rent increases and criticizing state lawmakers for failing to replace a tax-incentive program for developers known as 421a.

Persons: Eric Adams, Adams, Marc Holliday, Steve Green, Alexander, Helena Durst Organizations: SL Green, Organization, city’s Campaign Locations: New York City, Florida, Beverly Hills, Chicago

☆ Mapping Out Ukraine’s Counteroffensive Strategy
▼ + stars: | 2023-06-16 | by ( ) www.wsj.com time to read: 1 min

E37China’s Maritime Claims Are Pushing Its Neighbors Closer to the U.S. Beijing’s claims in the South China Sea have rattled smaller countries and threatened their economies. Now, some of China’s neighbors are looking to the U.S. for help defending their sovereignty. WSJ’s Shelby Holliday reports. Illustration: Jacob Nelson

Persons: Beijing’s, WSJ’s Shelby Holliday, Jacob Nelson Locations: South China

☆ China’s Maritime Claims Are Pushing Its Neighbors Closer to the U.S.
▼ + stars: | 2023-06-05 | by ( ) www.wsj.com time to read: 1 min

E33Sending Ukraine Tanks Exposed a Rift in NATO. Here’s Why. The intense political negotiations over sending U.S.-made Abrams and German-made Leopards to Ukraine briefly threatened the unity of the NATO alliance. WSJ’s Shelby Holliday looks at what went down and the challenges ahead for the U.S. and its allies. Illustration: David Fang

Persons: Abrams, WSJ’s Shelby Holliday, David Fang Organizations: U.S, Leopards, NATO Locations: Ukraine

☆ RuPaul opens the doors to his maximalist Beverly Hills mansion
▼ + stars: | 2023-05-16 | by ( Jacqui Palumbo | ) edition.cnn.com time to read: +3 min

In a four-poster canopy bed — or velvet claw-foot daybed — in the Beverly Hills mansion he shares with husband Georges LeBar. The property is more than worthy of royalty, with grand airy rooms and neoclassical details dressed up in bold colors and maximalist glamour. RuPaul and LeBar bought the European-style estate in 2019, and enlisted interior designer Martyn Lawrence Bullard — a longtime friend — and architect Christopher Hatch McLean to work their magic. RuPaul and Georges LeBar transformed their Beverly Hills estate with the help of interior designer Martyn Lawrence Bullard. Orange is the drag icon's favorite color and appears in velvet, lacquer or painted accents through the home.

☆ Taiwan’s Trade Clash with China Could Benefit the U.S.
▼ + stars: | 2023-05-05 | by ( Yuka Hayashi | Joyu Wang | ) www.wsj.com time to read: 1 min

The U.S. and the Philippines have carried out the largest-ever annual military exercises amid an escalation of Chinese military activity around Taiwan. WSJ’s Shelby Holliday explains what makes this year’s drills different. Photo: Jes Aznar/Getty ImagesWASHINGTON—Taiwan has begun preparing for a sharp rise in economic tension with China, stepping up efforts to encourage businesses to look for investments in the U.S. and other countries. Businesses from the island are facing a sprawling Chinese trade investigation involving nearly 2,500 goods, including agricultural products, metals, plastics, chemicals and minerals. The probe, which Beijing has said is in response to “trade barriers,” threatens to disrupt commerce to Taiwan’s top export destination.

☆ Is it time to scrap our work marriages? Experts say the relationships risk excluding some workers
▼ + stars: | 2023-05-05 | by ( Beatrice Nolan | ) www.businessinsider.com time to read: +5 min

Work spouses are close colleagues who rely on each other for support in the workplace. But is it appropriate to have a non-romantic work wife or husband? A poll that Redfield & Wilton Strategies conducted in March for Newsweek found a generational divide in opinions on work spouses. She told Insider that she's largely in favor of work marriages, but also skeptical of using marital terms. She said that while it's fine to have close relationships at work, the heteronormative terms can be restrictive.

☆ I'm a bear when it's called for, like in 2007. But this stock market belongs to the bulls
▼ + stars: | 2023-04-30 | by ( Jim Cramer | ) www.cnbc.com time to read: +9 min

I have not been bombarded with as many warnings about how we are about to embark upon a wave of failures of all sorts — shadow banks, regional banks, commercial real estate lenders, real estate investment trusts — at any time since 2007. Let's take commercial real estate. I mention SL Green because it may be the most challenged of the REITs, real estate investment trusts, other than Vornado Realty Trust (VNO), a historically fine New York real estate concern, which just delayed its dividend. As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust's portfolio.

☆ See the pitch deck a Wharton grad used to raise $30 million to tackle one of healthcare's most expensive problems
▼ + stars: | 2023-04-26 | by ( Yeji Jesse Lee | ) www.businessinsider.com time to read: +2 min

Digestive health issues are common and costly to treat. The startup said this month that it raised $30 million from investors to scale its platform. Earlier this month, Oshi announced that it raised a $30 million Series B round led by Koch Disruptive Technologies. Oshi Health removed financial details from the pitch deck it used to raise $30 million in Series B before sharing the presentation with Insider. See the presentation Oshi Health used to raise $30 million:

☆ It might be time to break up with your work wife or husband — the concept is 'outdated' and exclusionary, experts say
▼ + stars: | 2023-04-23 | by ( Beatrice Nolan | ) www.businessinsider.com time to read: +5 min

Work spouses are close colleagues who rely on each other for support in the workplace. But is it appropriate to have a non-romantic work wife or husband? A poll conducted in March for Newsweek by Redfield & Wilton Strategies found a generational divide in opinions on work spouses. "I have never seen, for instance, a male-female pair of close friends at work called 'work spouses' if one or both of them are gay," they told Insider. She said that while it's fine to have close relationships at work, the heteronormative terms can be restrictive.

☆ See the 16-slide presentation a startup used to sell CVS and Flare on a new approach to treating digestive issues like IBS
▼ + stars: | 2023-04-19 | by ( Yeji Jesse Lee | ) www.businessinsider.com time to read: +2 min

Digestive health issues are common and costly to treat. The startup said this month that it raised $30 million from investors to scale its platform. That's what Oshi Health, a startup that offers care for digestive issues, wants to change. Oshi Health removed financial details from the pitch deck it used to raise $30 million in Series B before sharing the presentation with Insider. See the presentation Oshi Health used to raise $30 million:

☆ The coming commercial real estate crash that may never happen
▼ + stars: | 2023-04-09 | by ( Tim Mullaney | ) www.cnbc.com time to read: +10 min

"There's a lot of headaches about calamity in commercial real estate," said Kevin Fagan, director of commercial real estate analysis at Moody's Analytics. But credit in commercial real estate has performed well until now, and it's far from clear that U.S. credit issues spreading outward from real estate is likely. Analysts raised concerns that developers might default on a big chunk of $3.1 trillion of U.S. commercial real estate loans Goldman Sachs says are outstanding. "We're well aware of the concentrations people have in commercial real estate," Powell said at a March22 press conference. But there are reasons to believe lending issues in commercial real estate will be contained, Fagan said.

☆ Meta's job cuts are gutting customer service, leaving influencers and businesses with nobody to call
▼ + stars: | 2023-04-05 | by ( Jonathan Vanian | ) www.cnbc.com time to read: +13 min

As part of the company's two rounds of layoffs, equaling roughly 21,000 job cuts, Meta gutted wide swaths of its customer service operation, leaving influencers and businesses with nobody to contact about their accounts. CNBC spoke with influencers, small businesses and Meta account managers as well as a half-dozen former contractors and former Meta employees about the deterioration in customer service at the company since the job cuts began in November. Holliday said it appears that the only people who get customer service are those who represent a company that's spending heavily on advertising. However, some influencers say Facebook has had such poor customer service that there's no reason to pay for it. After all the problems she's experienced, Karlova questions whether Meta will be able to provide better customer service.

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